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Thursday, March 22 • 1:30pm - 5:00pm
TH12 | Unleash the Power of Performance Improvement in Your Facility by Stopping the Madness of Data Insanity

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Never before have PA/LTC facilities been held more accountable or more scrutinized internally as well as publicly. Yet, many facilities have little or no experience in analyzing data. Using data to identify, and impact, areas of performance improvement is a major function of quality assurance and performance improved (QAPI) success. Unfortunately, staff get stuck wasting time, and money, comparing this month’s measures to numbers last month or last quarter, because they don’t know what to do differently. This session is going to be an eye-opening, no holds barred expose of what we are doing wrong with data and how to make it right. We will delve deeper into the data facets of QAPI using real facility examples to demonstrate how to use data for sustainable process improvement. This will be an interactive session with participation opportunities and clear guidance on strategies for change. It’s time we solve long-standing problems in our facilities for good, and for the greater good.

Learning Objectives:
(1) Recognize the futility and unintended misleading effects of common analyses like bar graphs, trend lines, rankings, and benchmarking and more importantly, what to do differently.
(2) Demonstrate how process-oriented thinking is crucial to every improvement effort.
(3) Explain common cause and special cause variation, and how this knowledge will transform improvement efforts.
(4) Discuss how to choose the right improvement strategy based on the type of variation identified.

Speakers
avatar for Leonard Gelman, MD, CMD

Leonard Gelman, MD, CMD

Leonard Gelman, MD, CMD, has been in private medical practice in the Capital District area of New York for 30 years. He has been an attending physician and medical director for many facilities over these years. He is a member of AMDA and has been on the AMDA Board of Directors most... Read More →
avatar for Paige Hector, LMSW

Paige Hector, LMSW

Paige Hector, LMSW, is a clinical educator with over 25 years’ health care experience. Ms. Hector gives workshops and seminars across the country on diverse topics related to post-acute and long-term care. Published in 2016, she authored two chapters for a textbook titled Managing... Read More →


Thursday March 22, 2018 1:30pm - 5:00pm
Dallas 5-6