Joan Teno, MD, MS, is a health services researcher with more than 25 years of experience conducting research which has impacted end-of-life care in the U.S. She is a board-certified internist with Certificates of Added Qualifications in geriatrics and hospice & palliative medicine. Dr. Teno was a hospice medical director for 18 years and is currently working at the University of Washington on the Palliative Care Consult Service. She is also the project leader of a program project grant, recipient of a Robert Wood Johnson Foundation (RWJF) Health Policy Investigator Award, and an investigator on the Centers for Medicare& Medicaid Services (CMS) contract on creating the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey and updating the hospice payment model. In recognition of this body of work, Dr. Teno was part of the study panel of the 2014 Institute of Medicine (IOM) report “Dying in America: Improving Quality and Honoring Individual Preferences Near the End of Life.”